It's no longer enough to efficiently and cost-effectively find the best information. Now we also have to add value to our research products, and develop the services that out clients can't find elsewhere and can't imagine living without. In this fast-paced session, Mary Ellen Bates provides at least five simple techniques for providing more insight and value in what you send your clients.
MODERATING:
Patrick Clapp
SPEAKING:
Mary Ellen Bates, Bates Information Services Inc.